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CMS-PC
4.0 Software | |||
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Question
6: Answer: 1. When you click the CMS-PC 4.0 icon, is a blank screen generated that has CMS-PC 4.0 at the very top? YES. You have a video driver conflict with Microsoft FoxPro. To solve this, you must choose a standard VGA video driver instead of the one you currently have loaded. Refer to your Windows documentation on how to change your video driver. NO. Go to the next issue. 2. When you click the CMS-PC 4.0 icon, do you get a message that reads: "The Maximum Number of Users Has Been Reached. Try again Later." ? YES. This message occurs when you install the CMS-PC 4.0 installation diskettes more than once. Several reasons occur why people reinstall the diskettes: (1) The first time they installed, they encountered an error; (2) They did not realize the software had already been installed; (3) They installed the software to the wrong computer the first time; or (4) They are trying to set up network workstations, had difficulty and reinstalled.
NO. Go to the next issue. 3. When you click the CMS-PC 4.0 icon, you get the User Id and Password screen but it will not accept your "CMS" user Id and Passwords. YES. The "CMS" User Id and Password may have been deleted by someone. Call or fax Christine Nola at ICMS to obtain a "backdoor" password to get you into your CMS-PC 4.0 software. Telephone: 817-475-2945 Fax 817-483-7097 NO. Go to the next issue. 4. When you click the CMS-PC 4.0 icon, you receive any error message other than the ones listed above. YES. Call or fax Christine Nola at ICMS with the error message you are receiving when you try to start CMS-PC 4.0. Telephone: 817-475-2945 or Fax 817-483-7097 NO. If your problem is not described above, please call Christine Nola for help. If you have questions or need additional help, please call CMS-PC 4.0 Technical Support at 817-475-2945, fax us at 817-483-7097, or send us an e-mail. |
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