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Don't
Fumble the Handoff
By Tom Pryor
Dad
died December 9th, sixty-two short days after Mom. Noel Pryor left like
he lived... quietly, graciously, without demands. The death certificate
says emphysema, but family and friends know full well that Dad died of
a broken heart. Fifty-seven years ago Dad said and kept a wedding vow,
"till death do us part". By his actions, Dad handed off to the
next generation, my brother and I, the importance of saying what you mean
and meaning what you say.
Dad
didn't have a mission statement hanging in the den. Most of his instruction
was indirect --- by model rather than by explicit statement. I do not
recall Dad declaring values as clearly as I do him demonstrating
them. It was no secret that Dad's priorities were God, family and country.
Decades
of treasured values, lessons learned and mission focus can be lost if
one generation forgets or fumbles the handoff to the next. Based on what
I've seen in 2003, fumbled handoffs in the corporate world are becoming
all too common:
- Walt
Disney's empire built on family values was fumbled away by a management
team intent on growing the business with R-rated movies. Walt's brother
resigned from the board.
- Time's
1928 Person of the Year, Walter Chrysler, would be embarrassed 75 years
later to see his company sponsoring the Lingerie Bowl played by semi-nude
models. Fortunately, car dealers complaints caused Chrysler's CEO to
pull the plug late last week on this 2004 Super Bowl
halftime event.
- Founded
in 1892, Abercrombie & Fitch, originally purveyors of quality clothing
now promote perverted sex. The 2003 management team promotes group sex
and nudity to teens through catalogs and in-store advertising.
In
these aforementioned examples, handoffs never took place, were fumbled
or forgotten. Before Dad passed away I was blessed with an opportunity
to show him I got, not forgot what he valued. Less than a week before
his death, I handed Dad the first copy of my new book, The Principles.
He cried. So did I. The book arrived from the publisher just in time for
me to confirm for Dad that he successfully handed off to the next generation
meaningful principles that can improve both families and businesses.
What
can you and I do to insure we don't skip a generation?
-
Have something worthwhile to handoff... Christmas is a perfect time
to spend time thinking what is most important to handoff to others.
For Dad the handoff included more memories than money. Amongst his clothes
we found a Bible my grandmother gave her son to carry into combat during
WWII. I and the next generation of Pryor's consider that item and other
keepsakes as priceless.
- Be
there to handoff... We can't effectively handoff via e-mail or memo.
Transferring things of value to the next generation is best done in
person. As police captain, Dad rotated shifts monthly. But he always
found time to be there when we needed him. I often stop and remind myself
to reduce the time spent on urgent-unimportant issues and redeploy those
hours to activities of greater value.
-
Look for someone to receive the handoff... Who needs your handoff as
a hand-up? It's not just your children. Co-workers, customers, friends
and other family members need a handoff of value from you. I learned
at the funeral that my Dad took it upon himself to mentor the first
Arlington Police Department chaplain. Twenty years later, that same
chaplain led Dad's funeral service.
- Thank
the person handing off... Sorting through Dad's things, I came across
a handwritten book I gave him years ago as a Father's Day gift. In it
I had written "The Top Ten Things I Learned from Noel Pryor".
I listed things Dad had encouraged me to do ... love my wife, love music,
love the Lord. Dad apparently treasured my thanks as much as I valued
his handoff.
- Pickup
your fumbles... Living a life of values is more difficult than listening.
I admit to fumbling more than one of Dad's handoffs over the years.
Humbling myself to pick up things I dropped or forgot taught me an important
life lesson ... it is possible to start over again. Layoffs the past
three years eliminated men and women who understood and modeled corporate
values, wisdom and discernment. It is encouraging to see an increasing
number of calls from managers re-starting abandoned ABM/ABC
systems. The inquiries are an encouraging sign that organizations are
picking up the pieces of recessions past and turning their focus towards
having better information to foster future growth.
I
did not lose Mom and Dad this year, because I know exactly where they
are this Christmas... together again. And thanks to my son-in-law and
daughter, a generation will not be skipped in our family. They've decided
to name my new grandson "Noel". I can now look forward to telling
him and his brothers all about their great-grandfather, Noel Pryor.
I
hope you will be as blessed as I and my family this Christmas season.
Give thought to what you need to handoff and hand down in 2004. Don't
skip a generation in your private or corporate family. Hand down things
you value. For when you do, you receive much more than you give.
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